Command is a feedback widget for your web app. Users describe a problem in plain words. Command adds the technical details, files a ready-to-fix issue — or has your coding agent open the fix — and replies to the user when it ships.
R-2114 · Nadia C.
“The export button doesn’t work.”
Command attaches the page, the error, and the failed request, writes up what needs fixing, and hands it to Codex.
“Fixed — it shipped this morning. Thanks for flagging it.”
Sent to Nadia in the same widget where she reported it.
Someone hits a broken button and tells you. The message lands in a support inbox or a Slack channel, gets re-typed into a ticket, and the person who reported it never hears another word. So next time, they don’t bother — and you lose the most honest picture you have of your own product.
01
“It doesn’t work” — with no page, no error and no steps to reproduce. Someone has to go back and ask.
02
Support copies the complaint into Linear or GitHub, then chases engineering to find out what happened.
03
The fix ships and the ticket closes, but the person who asked is never told. Their next bug goes unreported.
Command fixes all three. Here’s how.
They open the widget from the edge of the screen, a keyboard shortcut, or your own help button, and type what went wrong. Command attaches the page, the browser error, failed network requests and their last few clicks — never keystrokes.
Something went wrong. Try again.
THIRD ATTEMPT · 09:40:58
Codex opened this pull request from Nadia’s report.
Build passed
Tests passed
Review approved by Sofia
Command hands your coding agent the evidence and a clear scope. The agent opens a pull request on a branch in your repo; your CI and reviewers decide what merges.
See how it worksFixed, can’t reproduce, not planned, or already reported by someone else — Command tells the user in plain words, in the same place they asked. Never “we’re looking into it.”
See every kind of replyYou · Monday
Can you make the sidebar collapsible?
Command · Tuesday
We’re not building this. The sidebar is being replaced in the autumn, so a collapse toggle would be gone by December.
Disagree? Reply here — it goes back to the person who decided.
R-2140 · Not planned · decided by a person, not a rule
Files issues in Linear and GitHub. Hands fixes to the coding agent you already use — or none at all.
Testers type one line. Command adds the page, the error and their last few clicks, so every report can be reproduced.
Better bug reportsCustomer complaints become engineering issues without re-typing, and the customer is told what happened automatically.
Stop chasing statusReview a small, scoped pull request against a written checklist — in your repo, with your checks.
Keep control of the merge