From something’s broken to here’s the fix.
Command captures in-app feedback, scopes issues for your coding agents, and replies to reporters after your team reviews and ships the fix.
Start free →Step through it.
One sentence in.
She types what went wrong in her own words, right where she found it. No login, no ticket form, no waiting on hold.
Something went wrong. Try again.
THIRD ATTEMPT · 09:40:58
Six plain words for her. Everything for you.
- Copy that. Your report is filed.
- One question: which browser?
- Accepted. It’s queued to be fixed.
- Fixed — it shipped this morning.
- The mark, docked on the edge
- Keyboard, zero pixels
- open()Your own button, anywhere
No floating bubble. Ever.
Four messages, no login, no ticket number, no email chain. The thread stays in the app where she found the problem.
TypeError @ exports.ts:141
POST /api/exports → 500 ×3
It says the hard things too.
A system that can’t say no just goes quiet instead. These are real replies, at the same size as the good news, with no cushion words.
NEVER: “YOUR FEEDBACK IS VALUABLE” · “WE’RE LOOKING INTO IT”
We tried 40 times and couldn’t make it happen. The report stays open.
Plus a button: it happened again — recording next time.
We’re not building this. The sidebar is being replaced in autumn.
A real reason and a date. Disagree and it goes back to whoever decided.
Four others asked for this. You’re on their thread now.
Her wording is kept on the thread, not replaced by ours.
You’re right and we were wrong. Reopened, back at the top.
Sent four minutes after she replied “it’s still doing it”. No apology template.
Anything accepted and then left quiet shows up here.
Promising to fix something and then going silent is the failure this product exists to prevent — so Command counts it, names it, and ages it in public until somebody says something true.
Needs you
3 AGEINGthe report builder loses my filters
R-2091 · AMIR · ACCEPTED 9 DAYS AGO · SILENT 9 DAYS
We said we’d fix this and then said nothing. Amir has opened the widget four times since.
Tell him where it standsDefer honestlylogin copy reads wrong in German
R-2111 · WE ASKED LARS A QUESTION · 5h AGO
Waiting on him, not on us. No action needed.
export takes 40 seconds
R-2062 · DEFERRED · CHECK-IN DUE IN 5 DAYS
Deferred with a date. The date is what makes it honest.
It works where you already work.
Nothing to migrate. Command writes into the tools your team already opens.
Questions people ask.
TAP TO OPENNo. They open a pull request on a branch, and your normal review and CI decide what merges. You can also run Command with no agents at all — it still receives, scopes and answers.